OneIndex Privacy Policy

Effective Date: January 02, 2023

Welcome to OneIndex. This Privacy Policy describes the policies and procedures of One Labs, LLC. (“OneIndex”, “we” or “us”) for the collection, use, security, and disclosure of personal information about you. It also describes your choices regarding using, accessing, deleting, and correcting your personal information.

Scope

This Privacy Policy explains how OneIndex treats the personal information it gathers when you use or access https://oneindex.io (the “Site”) or the services, features, content or applications offered by OneIndex (collectively with the Site, the “Services”), or when you view or interact with our OneIndex chrome plugin. This Privacy Policy also covers OneIndex’s treatment of any information about you that OneIndex’s customers share with OneIndex.

This Privacy Policy does not apply to the practices of other businesses that OneIndex does not own or control, including other companies’ websites, services, and applications (“Third Party Services”) that you can access through the Services or to individuals that OneIndex does not manage or employ. We cannot take responsibility for the content or privacy policies of Third Party Services. We encourage you to review the privacy policies of any Third Party Services you access or use.

Information We Collect

OneIndex may collect personal information about you from the following sources, as described in this Privacy Policy, when you (i) register for the Site and the Services, through your user account with OneIndex, including registering through a third-party social networking service (your “Account”); (ii) use the Services; or (iii) view or interact with our OneIndex browser plugin on a third-party website. We collect the following types of information from you, some of which might be considered personal information under applicable law.

When You Register for a OneIndex Account

When you create an Account, we may collect personal information from you, such as your name, phone number, company name, industry, job title, company size, email address, and sign-in information. If you create an Account using your login information from a third-party account, such as Google, Facebook, Apple, or Twitter, we will access and collect the personal information about you that the third-party account provides (which is based on your privacy settings with the third-party account), so that you can log into your Account with us. We use your contact information to send you information about our Services and communicate with you about your Account, your activities on our Site and Services and policy changes. You may unsubscribe from receiving certain types of these messages through your Account settings, although OneIndex reserves the right to contact you when we believe it is necessary, such as for administrative and account management purposes.

Some features of the Services allow registered users to provide their own content to the Services, such as written descriptions of URLs, comments, images and video. Unless you request deletion of your personal information as described in this Privacy Policy, all content submitted by you to the Services may be retained by OneIndex, even after you terminate your Account and may continue to be shared by third parties, as described in this Privacy Policy.

Other Information We Automatically Collect

When you visit the Site, we automatically collect (i) your IP address and location derived from the IP address; (ii) internet or other electronic network activity information, like the referring websites or services; (iii) the time and date of each access; (iv) device settings, such as browser type, operating system, and language; and (v) cookie information. This type of data enables us and third parties authorized by us to figure out how often individuals use parts of the Site so that we can analyze and improve them.

We may receive a confirmation when you open an email from us. We use this confirmation to improve our customer service.

OneIndex may use third-party APIs and software development kits (“SDKs”) to provide certain functions in our Services.

Third-Party Services

Some features of the Services allow you to share your content and OneIndex through your accounts with Third Party Services such as Google. If you choose to connect OneIndex to such Third Party Services, we may collect information related to your use of those Third Party Services, such as authentication tokens that allow us to connect to your Third Party Service accounts. We will ask you for permission before you authorize our collection of this information. We will only use that information for the specific reason for which it was provided to us. We may also collect information about how you are using the Services to interact with those connected Third Party Services. Note that Third Party Services may have the ability to restrict the information that is provided to us based on your privacy settings of that account.

To enable us to infer the location from the IP addresses of computers or devices that visit our website or click, view or interact with OneIndex as described in this policy, we receive IP-derived location information from our third-party service provider. We also receive business contact information of our business customer contacts and prospects from our third party service provider.

Cookies and Other Similar Technologies

OneIndex and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole.

Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit our Site and use the Services through the web.

Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you will not be able to use some features of the Services. We do not currently recognize do-not-track signals.

We partner with third parties to track utilization and behavior on the Site, and to manage our advertising on other websites. Our third-party partners may use cookies, web beacons, pixel tags or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here (https://preferences-mgr.trustarc.com/) or if located in the European Union click here (https://www.youronlinechoices.eu/).

This Privacy Policy covers the use of cookies by OneIndex only and does not cover the use of cookies by any Third Party Services. OneIndex does not control when or how third parties place cookies on your computer, such as when you visit a website through the OneIndex application. You can manage other companies’ cookies used for online advertising by visiting the Digital Advertising Alliance’s Consumer Choice Page (http://www.aboutads.info/choices/).

Opt-Out Mechanisms

You may ask OneIndex not to associate your web browser or IP address with visits to the OneIndex.com website or the OneIndex application. If you want to opt out of the OneIndex application, please email contact@oneindex.io with the subject “opt-out” and the body describing you would like to opt-out from data collection methods. 

Note Regarding Children

We do not knowingly collect personal information from children. If we learn that we have collected personal information of a child under 13 (or older as required by applicable law), we will take steps to delete such information from our files as soon as possible.

How We Use Information

We use the personal information we collect for a variety of administrative and business purposes to:

Usage Across Devices

We may use the information we collect to make inferences that a unique individual has created or interacted with OneIndex on different devices or browsers so that we can detect, deter and prevent malicious, fraudulent or unlawful activity and analyze how users use our Services. For example, if you use OneIndex on a computer connected to your residential WiFi network, and you soon thereafter use OneIndex on a different browser on a different device connected to the same WiFi network, we may infer that a single individual created and used the OneIndex application because both events were associated with the same IP address in the same period.

Other Legitimate Interests

We also may use personal information to pursue legitimate interests, such as direct marketing, research (including marketing research), network and information security, prevention of fraudulent, malicious and unlawful activities, or any other purpose disclosed to you at the time you provide personal information or allowed by law.

Information We Share

The Services are designed to help you share information with others. In addition, we provide Services to our Customers that use OneIndex Metrics. As a result, the following categories of personal information generated through your use of the Services are shared publicly or with the following categories of third parties for the business purposes described below.

Account Information

Where permitted by law, if you register a OneIndex Account with an email address on a domain owned by an organization, (for example, an employer or educational institution where you have an email account), we may share your email address and information about your Account, such as the number of menus and workspaces you created, with that organization to explore the organization’s interest in creating or managing an enterprise account or for related purposes.

Information Shared with Service Providers

We may employ and contract with third parties to perform certain tasks on our behalf and under our direction (our “Service Providers”). We may need to share information about you with our Service Providers in order to fulfill certain business purposes, like providing our product with research and analytics on user behavior and providing advertising products and services to users, processing payments, and providing email marketing and support services. Our agreements with these Service Providers authorize them to use your information only as necessary to provide services to us. Transfers to subsequent third parties are covered by our agreements with our service providers.

Information Disclosed Pursuant to Business Transfers

We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets. You will be notified via email and/or a prominent notice on our website.

In such a case, the acquirer of OneIndex may continue to use your information as set forth in this policy or as otherwise allowed by law.

Information Disclosed for the Protection of OneIndex and Others

OneIndex may access, read, preserve, and disclose any information it collects when it has a good faith belief that doing so is reasonably necessary to (i) comply with a law, regulation, or compulsory legal request, including process from a governmental law enforcement or national security agency, (ii) enforce the Privacy Policy or Terms of Service, including investigation of potential violations hereof, (iii) detect, deter, prevent or otherwise address malicious, fraudulent or unlawful activity, (iv) respond to user support requests, or (v) protect the rights, property or safety of OneIndex, its users and the public. This includes exchanging information with other companies and organizations for protection from malicious, fraudulent or unlawful activity.

Information We Share With Your Consent

We will share information about you when you direct or otherwise instruct us to do so, such as when you use the OneIndex application, if you intentionally use or direct us or the Services to interact with third parties, or if we notify you that the information you provide will be shared in a particular manner and you provide such information (like sharing/posting it with a third-party Service).

INTERNATIONAL TRANSFERS

Depending on your location, information about you may be transferred to the United States or other countries outside the EU or European Economic Area (EEA) or may be processed there. These data transfers are necessary to provide you with the services outlined in this policy.

To protect your personal data, we rely on appropriate legal basis for each data transfer. In particular, we use contractual safeguards such as Standard Contractual Clauses approved by the European Commission. Where applicable, we base data transfers also on adequacy decisions issued by the European Commission.

Please feel free to contact us for further information about international data transfers.

Retention

We retain the personal information we receive as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable legal obligations.

Information Security

Your Account information is protected by a password for your privacy and security. You can help prevent unauthorized access to your Account by selecting and protecting your password appropriately, making use of two-factor authentication, and limiting access to your computer and browser by signing off after you have finished accessing your Account.

OneIndex endeavors to protect the information it collects about its users using reasonable security processes and controls, however, despite these efforts, no security measure is perfect or impenetrable and OneIndex does not guarantee or warrant that such measures will prevent unauthorized access to the information about you that is stored by OneIndex. In the event we experience a breach of security, we will promptly notify you if your personal information has been compromised, in accordance with applicable law. If you have any questions about the security of your personal information, you can contact us at privacy@oneindex.com.

Supervisory Authority

If you are located in the European Economic Area, you have the right to lodge a complaint with a supervisory authority if you believe our Processing of your Personal Information violates applicable law.

Changes to This Privacy Policy

OneIndex may amend this Privacy Policy from time to time. If we make material changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email, and we will indicate when those changes will become effective. You agree to be bound by any changes to the Privacy Policy when you use the Services after those changes become effective.

Questions?

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to: privacy@oneindex.com. We will make every effort to resolve your concerns.